Service Desk
Understand our terminology
There are a lot of IT business buzzwords used in the industry. This Help Centre article helps to explain which terms we use and what they all mean.
Service Levels
Like all Managed Service Providers (MSPs) Sentrian offers Service Level Agreements (SLAs) on our support. This page explains Sentrian's Service Levels.
Service Desk Q&A
Find out how our Service Desk works and why you'll always speak with an expert engineer.
How To Check If A Suspicious Email Is Safe
Learn how to forward a suspicious email to our Service Desk.
How to block a spam email
Our process for blocking spam emails to help keep your inbox clean in future.
Help Suggestion Form
Have we missed something that you are interested in knowing about? Submit the form on this page and one of our staff will look into rectifing the gap.
Glossary
Do you like words, we sure know our IT people do. And believe me, we love IT, and our words are beautiful! Understand IT terminology with our glossary.
How to Get Support
Get help fast. See how to speak with an engineer at our Service Desk.